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<p class="MsoNormal"><span style="color:#1F497D">Hi<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">For those of you with access to the new costing tool tab on FMS you may find this useful when trying to export reports. There have been some error problems which are known by the centre but which may take some
time to resolve. By following the instructions below you may be able to resolve the problem.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Let me know if problems persist.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thanks<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Kirsten<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="mso-fareast-language:EN-GB">From:</span></b><span lang="EN-US" style="mso-fareast-language:EN-GB"> Financial Systems <financial-systems@strath.ac.uk>
<br>
<b>Sent:</b> 24 June 2019 13:57<br>
<b>To:</b> Kirsten Munro <kirsten.munro@strath.ac.uk><br>
<b>Subject:</b> RE: CPM - Exporting Jes_v46 report<o:p></o:p></span></p>
</div>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Hi Kirsten<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">This does seem to be a browser related issue. Could you please try the following:<o:p></o:p></span></p>
<p style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:27.0pt;margin-bottom:.0001pt">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:27.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo2;vertical-align:middle">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F497D">Ensure browser is set to a UK date format</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:27.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo2;vertical-align:middle">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F497D">Clear the cookies/cache data from your browser.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:27.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo2;vertical-align:middle">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F497D">Try a different browser e.g. Internet Explorer, Chrome, Firefox, Safari</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:27.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo2;vertical-align:middle">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F497D">If possible try logging in via a different device to see if the problem persists.</span><o:p></o:p></p>
<p style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:27.0pt;margin-bottom:.0001pt">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> <o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Information on browsers can be found on the
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://www.strath.ac.uk/professionalservices/finance/generalinformation/fmslandingpage/fms-browsers/">FMS Knowledge Hub</a><span style="color:#1F497D">.</span><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-GB">If you require further assistance please do not hesitate to contact me.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-GB">Kind regards<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-GB">Pauline<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:EN-GB">Finance Systems Team</span><span style="color:#1F497D;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:EN-GB">University of Strathclyde</span><span style="color:#1F497D;mso-fareast-language:EN-GB">|</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:EN-GB">16
Richmond Street</span><span style="color:#1F497D;mso-fareast-language:EN-GB">|</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:EN-GB">Glasgow</span><span style="color:#1F497D;mso-fareast-language:EN-GB">|</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:EN-GB">G1
1XQ</span><span style="color:#1F497D;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:EN-GB">Tel: 0141 548 2764</span><span style="color:#1F497D;mso-fareast-language:EN-GB">|</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:EN-GB">Fax:
0141 552 2462</span><span style="color:#1F497D;mso-fareast-language:EN-GB">|</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:EN-GB">Email:</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:blue;mso-fareast-language:EN-GB">
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:EN-GB"><a href="mailto:pauline.johnstone@strath.ac.uk">pauline.johnstone@strath.ac.uk</a></span><span style="color:#1F497D;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="color:#1F497D;mso-fareast-language:EN-GB">Please visit the
<a href="http://onlineshop.strath.ac.uk/"><span style="color:#1F497D">online shop</span></a> where you can view products, conferences and short courses offered by the University of Strathclyde.<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="color:#1F497D;mso-fareast-language:EN-GB">Information Services<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-GB">The University of Strathclyde is a charitable body, registered in Scotland, number SC015263.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-GB"><img border="0" width="756" height="132" style="width:7.875in;height:1.375in" id="Picture_x0020_2" src="cid:image002.png@01D52A94.BA6D0150" alt="QS stars email footer FINAL NEW"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="mso-fareast-language:EN-GB">From:</span></b><span lang="EN-US" style="mso-fareast-language:EN-GB"> Kirsten Munro <<a href="mailto:kirsten.munro@strath.ac.uk">kirsten.munro@strath.ac.uk</a>>
<br>
<b>Sent:</b> 24 June 2019 11:41<br>
<b>To:</b> Financial Systems <<a href="mailto:financial-systems@strath.ac.uk">financial-systems@strath.ac.uk</a>><br>
<b>Subject:</b> CPM - Exporting Jes_v46 report<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I am having problems as are some of my colleagues in exporting the JeS report on the CPM tab on FMS.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have tried clearing my browser history but it still keeps coming up with the same problem. Can you advise?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Kirsten<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-GB"><img border="0" width="2111" height="1097" style="width:21.993in;height:11.4305in" id="Picture_x0020_1" src="cid:image003.jpg@01D52A94.BA6D0150"></span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-GB">Kirsten Munro<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-GB">Departmental Administrator<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-GB">Department of Physics<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-GB">University of Strathclyde<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-GB">John Anderson Building<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-GB">107 Rottenrow East<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-GB">GLASGOW<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-GB">G4 0NG<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-GB">Tel: 0141 548 3386<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-GB">The Department is a partner in SUPA, the Scottish Universities Physics Alliance
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-GB">The University of Strathclyde is a charitable body, registered in Scotland, number SC015263<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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