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Dear all,<br>
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Just a quick reminder, if you have student contact responsibilities (PDA, administration, etc.), before end of Friday please set an out of office email message for the holidays.</div>
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The text I'm using is at the end of this message.</div>
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For Central out of hours on-call Support over the festive period, th is provided 24/7 by the Campus Security team, on-call Halls of Residence Managers and on-call Heads of Service. Out of hours support is provided during University and public holidays. This
service is intended to respond to urgent issues that cannot wait until the University re-opens on January 6th and will be available throughout the festive break.</div>
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All calls for support or out of hours queries should be directed to the Security Team in the first instance:</div>
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<b>In an emergency call 0141 548 2222</b> for non-urgent enquiries: call 0141 548 3333 </div>
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Please note: Security will not provide their on-call rota or contacts to colleagues who raise an issue. If needed, the on-call manager will contact you. Please give Security a contact number and as much information about the issue as possible (Your name and
contact details; Name and contact details of the student(s);Summary of issue and any action already taken; if external agencies are involved, contact names and numbers, police reference numbers or hospital/NHS service details.).<br>
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Report and Support: The University’s online reporting tool is not an emergency response service – any requests for urgent assistance should be directed out of hours to Security.
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Best wishes for the holidays and for 2025<br>
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Ben<br>
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Dr Ben Hourahine</div>
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Director of Student Support</div>
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Department of Physics</div>
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University of Strathclyde</div>
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physics-director-student-support@strath.ac.uk</div>
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====================================================================================</div>
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The University is closed from Friday 20th December until Monday 6th January 2025.</div>
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During this period, all standard student support services will be unavailable.</div>
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Emergency student support will continue throughout the break and 24/7 mental health and wellbeing support is also available.</div>
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All Strathclyde students, based in either the UK or overseas, can access 24/7 mental health and wellbeing support using Spectrum Life.</div>
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<a href="https://www.strath.ac.uk/professionalservices/disabilityandwellbeing/mentalhealthwellbeingsupport/spectrumlife/" id="LPlnk430806" title="https://www.strath.ac.uk/professionalservices/disabilityandwellbeing/mentalhealthwellbeingsupport/spectrumlife/">https://www.strath.ac.uk/professionalservices/disabilityandwellbeing/mentalhealthwellbeingsupport/spectrumlife/</a></div>
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You can also call them in the UK on <b>0800 0318227 </b>(for free), or if you are overseas on
<b>+353 1 518 0277</b> and they can also be reached by text/sms or WhatsApp by sending "Hi" to 07418 360780 or +44 (0)7418 360780</div>
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If you are in the UK and feel that you need non-urgent medical help, please contact your GP or
<b>call NHS 24 on 111</b>. The 111 number is free and is for non life or limb threatening medical help. The 111 service can also help if you’re in mental health distress, or if your GP practice, pharmacy, or dental practice is closed.</div>
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If it is an emergency situation, the following Emergency Services are available in the UK:<br>
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1. Emergency Services (police, ambulance, fire, coastguard): <b>Phone 999</b>.</div>
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2. Campus Security: Phone 0141 548 2222.</div>
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<span style="color: rgb(0, 0, 0);">3. The Accident & Emergency Service nearest to the University campus is the
</span><span style="color: rgb(0, 0, 128);"><u><a href="https://www.nhsggc.scot/hospitals-services/main-hospitals/glasgow-royal-infirmary/" id="OWA13535b07-f98a-a286-9e2d-89cb5207db78" class="OWAAutoLink" style="color: rgb(0, 0, 128);">Glasgow Royal Infirmary</a></u></span><span style="color: rgb(0, 0, 0);"> in
Castle Street, Glasgow G4 0SF.</span></div>
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5. If you have become homeless or are in urgent need of money in order to buy essentials, for example, food, please contact Campus Security by calling 0141 548 2222.<br>
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Students in the UK, if you need to talk to someone, there are some different support options below (email responses may take more than a day, but they can also be contacted internationally):</div>
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Samaritans is a free, confidential support organisation for anyone struggling with suicidal thoughts. Phone 116 123 or email jo@samaritans.org anytime.</div>
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Papyrus suicide prevention 0800 068 4141, or at any time text 07860 039967 or email pat@papyrus-uk.org</div>
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Shout is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. Text Shout to 85258 for a reply.</div>
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Breathing Space is a confidential phoneline for anyone in Scotland over the age of 16, feeling low, anxious, or depressed. Phone 0800 83 85 87 (All weekend and Monday to Friday 6pm - 2am).<br>
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<span style="color: rgb(0, 0, 0);">If you have experienced sexual violence at any point in your life or know someone who has, and you would like to talk to someone, the
</span><span style="color: rgb(0, 0, 128);"><u><a href="https://www.roseyproject.co.uk/" id="OWA7fd9eccf-28c9-633d-1b80-bd25b8761ebb" class="OWAAutoLink" style="color: rgb(0, 0, 128);">Rape Crisis Rosey Project</a></u></span><span style="color: rgb(0, 0, 0);"> can
offer you confidential specialist support.</span></div>
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If you feel you need urgent mental health support, or if it is an emergency, you should contact your local emergency services for assistance. You should also familiarise yourself with your local health services and seek support for your mental health.</div>
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In many countries, dialling either 112 (used in Europe and parts of Asia) or 911 (used in the Americas) will connect callers to the local emergency services. A full list is available at
<a href="https://en.wikipedia.org/wiki/List_of_emergency_telephone_numbers" id="LPlnk628581">
https://en.wikipedia.org/wiki/List_of_emergency_telephone_numbers</a></div>
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