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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US">Dear all,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US">Please see below – note very unhelpfully short timescale!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US">Some of you have previously sent me feedback on Clarity Travel. If you have not, or if you have anything to add or some overall comments, please
would you send me some bullet points that I can pull together and send back to Robert. They want good and bad. Not sure there’s a lot of good points to make!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US">I have also sent this to admin staff.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US">Thanks very much,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US">Gabrielle<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Robert Lawrie <<a href="mailto:robert.lawrie@strath.ac.uk">robert.lawrie@strath.ac.uk</a>>
<br>
<b>Sent:</b> 03 March 2025 13:22<br>
<b>To:</b> Yvonne Perrie <<a href="mailto:yvonne.perrie@strath.ac.uk">yvonne.perrie@strath.ac.uk</a>>; Ke Chen <<a href="mailto:k.chen@strath.ac.uk">k.chen@strath.ac.uk</a>>; Martin Halvey <<a href="mailto:martin.halvey@strath.ac.uk">martin.halvey@strath.ac.uk</a>>;
Tell Tuttle <<a href="mailto:tell.tuttle@strath.ac.uk">tell.tuttle@strath.ac.uk</a>>; Stefan Kuhr <<a href="mailto:stefan.kuhr@strath.ac.uk">stefan.kuhr@strath.ac.uk</a>>; George Crooks <<a href="mailto:george.crooks@dhi-scotland.com">george.crooks@dhi-scotland.com</a>>;
Alastair Florence <<a href="mailto:alastair.florence@strath.ac.uk">alastair.florence@strath.ac.uk</a>>; Mark Bustard <<a href="mailto:mark.bustard@strath.ac.uk">mark.bustard@strath.ac.uk</a>><br>
<b>Cc:</b> Elaine Hurley <<a href="mailto:elaine.hurley@strath.ac.uk">elaine.hurley@strath.ac.uk</a>>; Kathleen Simmonds <<a href="mailto:kathleen.simmonds@strath.ac.uk">kathleen.simmonds@strath.ac.uk</a>>; Gordon Duckett <<a href="mailto:gordon.duckett@strath.ac.uk">gordon.duckett@strath.ac.uk</a>>;
Ian Graham <<a href="mailto:ian.graham@strath.ac.uk">ian.graham@strath.ac.uk</a>>; Gabrielle Weir <<a href="mailto:gabrielle.weir@strath.ac.uk">gabrielle.weir@strath.ac.uk</a>>; Liz Fletcher <<a href="mailto:liz.fletcher@ibioic.com">liz.fletcher@ibioic.com</a>>;
Moira MacKenzie (<a href="mailto:moira.mackenzie@dhi-scotland.com">moira.mackenzie@dhi-scotland.com</a>) <<a href="mailto:moira.mackenzie@dhi-scotland.com">moira.mackenzie@dhi-scotland.com</a>><br>
<b>Subject:</b> Feedback Request: Travel Management Company - Clarity Business Travel<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Dear colleagues,<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
Please see below an email from the Chief Financial Officer who is seeking feedback on our experiences of working with the Travel Management Company (TMC), Clarity Business Travel.
<br>
<br>
As you can see your feedback should be submitted by emailing <a href="mailto:traveller-feedback@strath.ac.uk">
traveller-feedback@strath.ac.uk</a> by this Friday (Friday 7<sup>th</sup> March 2025). Please use this opportunity to share your experiences and provide feedback.<o:p></o:p></p>
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Many thanks,<br>
Robert<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><o:p> </o:p></b></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b>From:</b> Lucy Noble <<a href="mailto:lucy.noble@strath.ac.uk">lucy.noble@strath.ac.uk</a>><br>
<b>Date:</b> 3 March 2025 at 11:47:27 CET<br>
<b>Subject:</b> <b>Feedback Request: Travel Management Company - Clarity Business Travel</b><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Dear Colleagues,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">You may be aware that the University entered a contract with a new Travel Management Company (TMC),
<b>Clarity Business Travel</b>, in August 2023. This change came shortly before the launch of the University's
<a href="https://www.strath.ac.uk/media/ps/estatesmanagement/sustainability/sustdocuments/Travel_Policy.pdf" title="https://www.strath.ac.uk/media/ps/estatesmanagement/sustainability/sustdocuments/Travel_Policy.pdf">
Travel Policy</a> in May 2024. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">We have been actively managing the contract with the TMC since it began but shall be undertaking a detailed review of performance in the coming weeks. I would be grateful for your and your teams'
feedback on the performance of the TMC so please do cascade this message to any members of your team who travel regularly. Feedback should be rounded if possible - what has worked well, what has not worked so well. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Anyone wishing to provide feedback should please send it to:
<b><a href="mailto:traveller-feedback@strath.ac.uk">traveller-feedback@strath.ac.uk</a> by COB Friday 7 March
</b>and it should be noted that this mailbox is available for feedback and comment at any time.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Many thanks for your support.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Best wishes,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Lucy <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:#425563">Lucy Noble</span></b><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:#425563"><o:p></o:p></span></p>
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<p style="margin:0cm;margin-bottom:.0001pt;background:white"><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:#425563">Chief Financial Officer</span><o:p></o:p></p>
<p style="margin:0cm;margin-bottom:.0001pt;background:white"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#425563"> </span><o:p></o:p></p>
<p style="margin:0cm;margin-bottom:.0001pt;background:white"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#323E4F">University of Strathclyde</span><o:p></o:p></p>
<p style="margin:0cm;margin-bottom:.0001pt;background:white"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#425563">Royal College Building</span><o:p></o:p></p>
<p style="margin:0cm;margin-bottom:.0001pt;background:white"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#425563">204 George Street</span><o:p></o:p></p>
<p style="margin:0cm;margin-bottom:.0001pt;background:white"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#425563">Glasgow</span><o:p></o:p></p>
<p style="margin:0cm;margin-bottom:.0001pt;background:white"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#425563">G1 1XW</span><o:p></o:p></p>
<p style="margin:0cm;margin-bottom:.0001pt;background:white"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#425563"> </span><o:p></o:p></p>
<p style="margin:0cm;margin-bottom:.0001pt;background:white"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#425563">My Executive Assistant is Sophie Kinsman:
<a href="mailto:Sophie.kinsman@strath.ac.uk">Sophie.kinsman@strath.ac.uk</a></span><o:p></o:p></p>
<p style="margin:0cm;margin-bottom:.0001pt;background:white"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#425563"> </span><o:p></o:p></p>
<p style="margin:0cm;margin-bottom:.0001pt;background:white"><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:#425563">The University employs an Agile Working Policy. In general my days on campus are Monday, Tuesday, Wednesday and Thursday.</span><o:p></o:p></p>
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<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:#222222">____________________________________</span><span style="color:#242424"><o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:#222222"><img border="0" width="804" height="116" style="width:8.375in;height:1.2083in" id="Picture_x0020_1" src="cid:80d341e9-8bd1-4b79-91d8-0463a670eda4"> </span><span style="color:#242424"><o:p></o:p></span></p>
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<p style="margin:0cm;margin-bottom:.0001pt"><b><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#222222">THE QUEEN’S ANNIVERSARY PRIZES</span></b><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#222222"><br>
<b>2019, 2021 & 2023</b><br>
For Higher and Further Education<br>
</span><o:p></o:p></p>
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<p style="margin:0cm;margin-bottom:.0001pt"><b><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#222222">UNIVERSITY OF THE YEAR</span></b><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#222222"><br>
<b>2012 & 2019</b><br>
Times Higher Education<br>
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<p style="margin:0cm;margin-bottom:.0001pt"><b><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#222222">UNIVERSITY OF THE YEAR</span></b><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#222222"><br>
<b>2024 RUNNER-UP</b><br>
Daily Mail University of the Year Awards<br>
</span><o:p></o:p></p>
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<p style="margin:0cm;margin-bottom:.0001pt"><b><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#222222">SCOTTISH UNIVERSITY OF THE YEAR</span></b><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#222222"><br>
<b>2024</b><br>
Daily Mail University of the Year Awards<br>
</span><o:p></o:p></p>
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<p style="margin:0cm;margin-bottom:.0001pt"><b><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#222222">EUROPEAN ENTREPRENEURIAL<br>
UNIVERSITY OF THE YEAR 2023</span></b><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#222222"><br>
Triple E Awards</span><o:p></o:p></p>
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<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:#222222">____________________________________</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#222222"><br>
</span><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:#222222"> </span><o:p></o:p></p>
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<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:#222222">The University of Strathclyde is a charitable body, registered in Scotland, number SC015263.</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#222222"><br>
</span><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:#222222">Please consider the environment before printing this e-mail.</span><o:p></o:p></p>
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