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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">FYI<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"> Ronnie Wallace [mailto:r.wallace@strath.ac.uk]
<br>
<b>Sent:</b> 03 November 2015 10:15<br>
<b>To:</b> sci-itstaff<br>
<b>Subject:</b> Fwd: [isd-major-incident] Information Services ALERT - Systems Infrastructure Support<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><u><span style="font-family:"Arial","sans-serif"">Incident Details:</span></u></b><span style="font-family:"Arial","sans-serif""><br>
<br>
</span><o:p></o:p></p>
<pre><b>The corporate database is down affecting Pegasus and all the Dibbley services HR, Oracle admissions / Student Records, Student Accommodation.<o:p></o:p></b></pre>
<pre><b>IFS are investigating.<o:p></o:p></b></pre>
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<p class="MsoNormal"><u><span style="font-family:"Arial","sans-serif";color:crimson">Updates on the status of Incident
</span></u><b><u><span style="font-family:"Arial","sans-serif"">274197</span></u></b><u><span style="font-family:"Arial","sans-serif";color:crimson"> will be provided via one or more of the following:
</span></u><o:p></o:p></p>
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<span style="font-family:"Arial","sans-serif""><a href="http://status.strath.ac.uk" target="_blank">IS Systems Status Page</a>
<o:p></o:p></span></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-family:"Arial","sans-serif""><a href="http://twitter.com/ISStrathclyde" target="_blank">Follow @ISStrathclyde on Twitter</a>
<o:p></o:p></span></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-family:"Arial","sans-serif""><a href="https://servicedesk.strath.ac.uk/WebAccess/wd/object/open.rails?class_name=IncidentManagement.Incident&key=0d2c9c55-c834-4cf5-8774-fbea29c18bcb" target="_blank">Service Desk</a>
<o:p></o:p></span></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-family:"Arial","sans-serif";color:#3C598E">Microsoft Office Communicator</span><span style="font-family:"Arial","sans-serif"">
<o:p></o:p></span></li></ul>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif""><br>
Regards<br>
<br>
Information Services </span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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