[Academic] CANCELLED Possible loss of most ISD services this weekend

[Robert Martin]

See below.

Rob

Hello Everyone,

Please see Catherine's update below CANCELLING the outage
that was being scheduled for this Saturday/Sunday.
Instead it is highly likely to take place the following weekend
which at least gives us a bit longer to plan for it.
Although I'm sure you'll agree the sooner they get this fixed the better.

Regards,
Ronnie

> -------- Original Message --------
> Subject: Further Update on Ongoing Incident
> Date: 	Thu, 7 Mar 2013 10:53:17 +0000
> From: Catherine McMillan
> To: ISD Major Incidents email list
>
>
> Dear All,
>
> Further to my note last night.
>
> We have been in further discussions with our supplier ORACLE this
> morning.  During which we discussed the risk of their approach, the
> impact of such a major outage, the short notice (I am sure you all
> agree with that) and the fact they had only recently referred the
> issues on to a sub-contractor who provided some of the underlying
> components.
>
> We have therefore decided to *CANCEL the major outage planned for
> this coming weekend*.
>
> I do want to warn everyone that it is possible (even likely) that we
> will have to do a major outage restarting everything on the weekend
> of the *16^th March/17^th March*.  Therefore I need to look again to
> at likely events/activities occurring on the weekend of the 16^th
> /17^th of March.  Once again we would be likely to go with an outage
> on the Saturday (the batch work stopping the Friday evening option)
> and retaining the Sunday for contingency.   Once again we need to try
> and minimise disruption to staff and students (which can be
> competing) balanced along with staff availability to perform the work
> ( both our own and the supplier’s staff)  and the supplier’s ability
> to provide spare parts.
>
> ·The first thing I would like to do is identify on-going events or
> classes over that weekend.  I will ask Anne Lochhead for a list of
> Events timetabled for that weekend – I can then share this with the
> Faculty Managers/Faculty IT Managers to see if they know of any other
> events or can find out about any other events.
>
> ·I will also arrange that a notice is placed on My Place both warning
> students and but asking staff to notify the VLE team of any events
>
> This will allow us to work with people organising events to minimise
> impact and if necessary change the start time of the outage.
>
> ·Once we have more exact times I will speak to Comms about getting
> wider notifications out to staff.
>
> Thank you for so many quick responses last night and this morning.  I
> really appreciate that.
>
> Catherine
>
> Catherine McMillan Assistant Director (Technical Services)
> Information Services Directorate
> University of Strathclyde
> Alexander Turnbull Building
> 155 George Street
> Glasgow G1 1RD
>
> Tel: 0141 548 4278 or 5763
> Mobile: 07870 874026
> Fax: 0141 548 4216
>
> The University of Strathclyde is a charitable body, registered in Scotland, with registration number SC015263
>
> Description: THE Uni of the Year Logo
-- 
=======================================================================
   Name:       Dr Ronnie Wallace
   Department: Mathematics and Statistics
   Address:    Livingstone Tower, 26 Richmond Street,
               Glasgow, Scotland, UK, G1 1XH
   Telephone:  +44-(0)141-548-3656
   FAX:        +44-(0)141-548-3345
   e-mail:     r.wallace at strath.ac.uk
=======================================================================
   University of Strathclyde - THE Awards UK University of the Year 2012
=======================================================================
   The University of Strathclyde is a charitable body,
   registered in Scotland, number SC015263.