[Physstaff] FW: [isd-major-incident] Information Services ALERT - Systems Infrastructure Support

[Timothy Briggs]

FYI

From: Ronnie Wallace [mailto:r.wallace at strath.ac.uk]
Sent: 03 November 2015 10:15
To: sci-itstaff
Subject: Fwd: [isd-major-incident] Information Services ALERT - Systems Infrastructure Support


Incident Details:


The corporate database is down affecting Pegasus and all the Dibbley services HR, Oracle admissions / Student Records,  Student Accommodation.

IFS are investigating.

________________________________
Updates on the status of Incident 274197 will be provided via one or more of the following:

  *   IS Systems Status Page<http://status.strath.ac.uk>
  *   Follow @ISStrathclyde on Twitter<http://twitter.com/ISStrathclyde>
  *   Service Desk<https://servicedesk.strath.ac.uk/WebAccess/wd/object/open.rails?class_name=IncidentManagement.Incident&key=0d2c9c55-c834-4cf5-8774-fbea29c18bcb>
  *   Microsoft Office Communicator

________________________________

Regards

Information Services

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